Terms & Conditions

Agreement

In terms of section 11 of the electronic communications and transactions (etc) act 25 of 2002 and the common law of contract, these Terms & Conditions (“the Terms & Conditions”) govern your (“the User”) use of the Get Sauced (Pty) Ltd (“Provider”) website located at the domain name http://www.getsauced.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms & Conditions set out in this legal notice. If the User does not agree to be bound by these terms and conditions, the User must leave the Get Sauced (Pty) Ltd website immediately as further use will automatically bind the User to these terms and conditions.

Indemnity and Accuracy of Information

Get Sauced (Pty) Ltd sells food products online. The use of any product or service bought from the Get Sauced (Pty) Ltd website is at the purchaser’s/user’s risk. The purchaser/ user indemnifies and holds the Get Sauced (Pty) Ltd harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

Get Sauced (Pty) Ltd endeavors to ensure that all information on this Website is as accurate and up to date as possible. The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. Get Sauced (Pty) Ltd make no warranty or representation as to the availability, accuracy or completeness of the content. Neither Get Sauced (Pty) Ltd nor any affiliate of Get Sauced (Pty) Ltd, shall be held responsible for any consequential or other damage incurred, related to the use of, or the inability to access or use the Website or any functionality thereof, even if Get Sauced (Pty) Ltd is informed thereof.

Limited License to General Users

The User is granted a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future content for personal, non-commercial and information purposes only. Get Sauced (Pty) Ltd may cancel the User’s license at any time for any reason. The User’s license is automatically cancelled if the User does not get written permission before using this website in a way these terms do not allow.

Get Sauced (Pty) Ltd, affiliates or subsidiary’s reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. Any unauthorised use of this website terminates this license.

Intellectual Property Rights

All licenses and/or permissions granted in terms of this clause are provided on a nonexclusive and non-transferable basis and may be terminated or cancelled by Get Sauced (Pty) Ltd at any time without prior notice or reason.

All intellectual property on the Website, including but not limited to content, trademarks (or any confusingly similar trademarks), trade names, logos, pictures, video, downloads, domain names, patents, design elements, software, source code, meta tags, databases, text, graphics, icons and hyperlinks are the property of or licensed to Get Sauced (Pty) Ltd. Subject to the rights licensed to the User, all other rights to intellectual property on the Website are expressly reserved.

No person shall amend, copy, use, decompile and/or reverse engineer the source code of the Website. No person may use logos, icons, photos, pictures, graphics, trademarks and or content the like from the Website as hyperlinks, for marketing or for other purposes without written consent from Get Sauced (Pty) Ltd.

Domicile

This Website is controlled, operated and administered by Get Sauced (Pty) Ltd within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal, is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws.

These Terms & Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of a South African Court of Law in the event of any dispute.

Changes and Amendment to Information

Get Sauced (Pty) Ltd reserves the right to change these terms at any time without prior notification or justification. Changes include and are not limited to: the products and services on the Website, the content of the Website, discontinuation and aspect of the products and services and to delete the website. If the User does not agree with the change, the User must stop using this website or the changed terms will apply.

DELIVERY AND RETURNS

 Ordering

Ordering products from Get Sauced (Pty) Ltd can we done via www.getsauced.co.za or via email orders@getsauced.co.za. The order is considered placed once payment has been received. Invoices and receipts will be supplied electronically unless an electronic facility is not available.

Please note that the stock of all items on offer may be limited. At certain times, Get Sauced (Pty) Ltd will make all reasonable attempts to ensure that special offers are brought to an end when stock runs out. If it happens that Get Sauced (Pty) Ltd are unable to fulfil any order at the advertised price because stock is sold out, the customer will be informed via email and will be entitled to a reimbursement for the Rand value paid for the product.

Collection

Orders may be collected in person at a time agreed between the customer and Get Sauced (Pty) Ltd.

Delivery

Products are made fresh to order therefore 2-3 days for preparation should be considered. Get Sauced (Pty) Ltd will communicate and confirm the delivery date with each customer.

Delivery is free for orders of 2 products or more within the Southern Suburbs or Cape Town. These boundaries are at the discretion of by Get Sauced (Pty) Ltd.

Disclaimer: Free Delivery to the Southern Suburbs of Cape Town will be effective for a limited time only. Get Sauced (Pty) Ltd reserves the right to change this at any time, without prior notice.

Delivery beyond the Southern Suburbs to greater Cape Town will incur a fee of R50.

National orders and deliveries should be discussed with Get Sauced on a case-by-case basis owing to nature of shipping fresh products.

Returns

Get Sauced (Pty) Ltd products are fresh, made without adding preservatives. This means that the shelf life of the product is limited. Products are made to order and delivered fresh so that the customer can enjoy the longest shelf life the product has to offer.

Products shall be replaced under the following conditions by notifying Get Sauced (Pty) Ltd by email orders@getsauced.co.za within 2 business days of receipt of the affected product:

  • The incorrect product has been received.
  • The product had expired/gone off when it was received.

 

PRODUCTS

Get Sauced (Pty) Ltd products are fresh, made without adding preservatives. This means that the shelf life of the product is limited. Products are made to order and delivered fresh so that the customer can enjoy the longest shelf life the product has to offer.

Preservatives

Get Sauced (Pty) Ltd does not add preservatives to products for a healthier product. While Get Sauced (Pty Ltd strives not to add preservatives, Get Sauced (Pty) Ltd are not able to guarantee a completely preservative free products at all times owing to the nature that some ingredients are received in e.g. an ingredient used in a sauce that has an unavoidable preservative; or an ingredient that was used but was mislabelled by its producer.

Sugar

Where certain Get Sauced (Pty) Ltd products do not have refined sugar added to them, this may not constitute the product as sugar-free in its entirety. This is owing to the natural sugars in the ingredients, e.g. tomatoes and carrots have natural sugars. Note that this paragraph is not applicable to confectionery based products like chocolate sauce.

Vegan

Get Sauced (Pty) Ltd products denoted as Vegan do not contain animal products or by-products. A cross-contamination policy is in place to avoid contamination in a kitchen that also uses animal products and by-products.

Allergens

Get Sauced (Pty) Ltd products specify known allergens on the product labels. The products are made in a domestic kitchen that uses gluten, tree nuts, ground nuts, legumes, milk, egg and fish. Get Sauced (Pty) Ltd takes reasonable steps to avoid cross-contamination.

Shelf life

Owing to the lack of preservatives in Get Sauced (Pty) Ltd products, the shelf life of the product is limited. For this reason, it is important for the product to be stored correctly per the label instructions at all times.

Consistency

Get Sauced (Pty) Ltd products are made in small batches with natural ingredients in a domestic kitchen environment. This means that consistency, flavour and the colour of the product may differ from batch to batch in the same way the natural ingredients do.

Labels

Get Sauced (Pty) Ltd strive to label products accurately and consistently and practice due diligence by performing a thorough label review process. In spite of this, labels may present with unintended inaccuracies. Get Sauced (Pty) Ltd shall not be held liable for any damages incurred from unintended labelling inaccuracies.

Health disclaimer

While Get Sauced (Pty) Ltd promotes healthy living, any content on the Website, product or information distributed by Get Sauced is not medical advice therefore it is advised that professional medical consultation is obtained if the use of any product is in doubt.